Mangosteen is beautiful and it has all the facilities you require for a relaxing holiday. The hotel in general and the rooms are in great clean condition (maintenance and housekeeping staff are great!).
The rooms are spacious, well-furnished, comfortable, very clean and great facilities provided (eg. cupboards, powerpoints, minibar, etc). The spa pool is large with many shaded areas for use during the day. Whilst not a 'lap pool', it's in a figure 8 shape and has plenty of room for people to swim laps or just relax. The 'swim up' poolside bar is particularly convenient during happy hour. Members of staff are incredibly friendly, professional, efficient and attentive. Housekeeping, restaurant and spa staff members were stand-outs for me. My Spa programme was administered very well. They were flexible with appointment timing (to work around other daily plans) and with treatment options under the wellness programme. Quality of spa treatments and products used are excellent. The daily yoga sessions are also great with a different yoga type each day and outstanding instructors. They start at 8am daily and spaces are limited, so best to be on time! With regards to location, Mangosteen is situated in a less touristy area of Phuket (Rawai district) which is great, in my opinion. The population in the area is very diverse with some tourists and many locals. Restaurants, small supermarkets, clothing shops, bars and pubs, art stores, beaches, fish markets and other amenities are all close by. I recommend hiring a scooter or a car to get around the local area easily – it’s safe and the roads aren't too busy. The resort offers a free shuttle service to the local beach which is ideal for a swim and time to relax. The vegan menu under our wellness program was excellent, with varied dishes each day and night. Breakfast was an open buffet with the option of hot food such as eggs and bacon. Lunch and dinner were set dishes each day, but we could order additional items from their normal restaurant menu at a small cost. We found the meals to be fresh, delicious and unique, plus we received a 'cleaning juice' and free water at meal times so there was no need to purchase additional drinks. We loved the weekly Asian buffet menu, with a discounted price for Wellness Package guests, which replaced our normal evening meal with their special event buffet for that night. It was simply delicious, with 5 different cuisines available and a wide range of outstanding dishes.
Another nice touch was the 'meet and greet' with the owners on Monday evening: a great opportunity to hear a brief history of the resort and their background. We often ran into the owners whilst relaxing around the resort so it was great to officially meet them - they made us feel very welcomed.
The daily 'happy hour' between 3pm and 6:30pm where you buy 2-for-1 drinks (alcoholic and non-alcoholic) was a nice thing to have - an excellent way to meet the other guests, particularly as most of the other activities are designed so that you can relax by yoursef at the resort without too much 'forced interaction' with others. We met many lovely people in a comfortable social atmosphere. The drink prices are reasonable in general but great value during happy hour. We are looking forward to return sometime soon!
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